• Digital engagement innovator Electronic Servitor Publication Network is devoted to using advanced automated, interactive technological solutions to help clients build their businesses and retain customers through powerful and cost-effective customer engagement
• The global customer engagement solutions market is expected to grow at a CAGR of 10.8 percent between 2022 and 2027, with a value of $32.2 billion, according to Customer Engagement Solutions Market analysis
• Electronic Servitor Publication Network bases its growth-as-a-service managed offering on its proprietary Digital Engagement Engine(TM) technology, which provides customer-tailored content, data analysis, niche identification, and prompt responsiveness

The trending nature of advanced conversational intelligence has granted it a growing wave of media gravitas in recent months, including a September report by The Intelligence. The report noted that communications technology mega cap company Apple is investing “millions of dollars a day” to further develop conversational intelligence features in its products such as the iPhone and its Siri voice assistant (https://ibn.fm/lH08j).

Robotics and Automation News noted the importance of using such technologies to improve customer interactions, including order service and upselling, in a recent report on the technology’s B2B potential. The report notes that the use of smart chatbots and virtual assistants in customer experience (“CX”) settings seems futuristic but is already being employed as a game-changing tool by companies to elevate their virtual help desks, add-on feature delivery, order tracking, experience personalization, collection of feedback, human resources training, and billing in prompt fashion (https://ibn.fm/YXcXb).

Digital engagement innovator Electronic Servitor Publication Network (OTCQB: XESP) is helping to drive B2B growth through smart digital activation and engagement solutions that feature its proprietary Digital Engagement Engine(TM), producing intelligent interaction management, dynamic content, and a logic-driven workflow.

The Minnesota-based company is focused on helping clients develop real connections with their target markets. While the Digital Engagement Engine is a powerful tool for any company’s platform, its purpose is to empower companies to control customer interaction content while sustaining revenue streams and building new customer relationships.

Using a combination of automation, unique data management, and a modern workflow built on a microservices architecture, Electronic Servitor Publication Network provides a managed service that includes analysis of customer interaction productivity without the need for additional staffing and the associated costs. Electronic Servitor Publication Network also ensures the proper integration of its technology with their clients’ infrastructure.

As an effective manager of smart, automated customer interactions, the company promotes meaningful communication between its clients and their audiences rather than a customer-facing monologue that overlooks the potential benefits of customer input.

The result is a streamlined, efficient model for promoting and growing business while retaining customers’ interest in the products and services that brought them in the door in the first place. Analysts at Customer Engagement Solutions Market predict global customer engagement solutions will grow at a CAGR of 10.8 percent between 2022 and 2027, achieving $32.2 billion in revenues (https://ibn.fm/LHjJm).

For more information, visit the company’s website at www.XESPN.com.

NOTE TO INVESTORS: The latest news and updates relating to XESP are available in the company’s newsroom at https://ibn.fm/XESP

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