• D-Wave has introduced service-level agreements (“SLAs”) for customers of its Leap quantum cloud service who are moving applications into production
• The Leap quantum cloud service offers 99.9% availability for its Solver API and aggregated set of annealing quantum computers
• The Leap quantum cloud service has seen a surge in usage over the past 12 months, with more than 60 million jobs submitted, a 215% increase over the previous 12 months

D-Wave Quantum (NYSE: QBTS) (“D-Wave”), a leader in quantum computing systems, software and services, and the first commercial provider of quantum computers, has introduced service-level agreements (“SLAs”) tailored for customers of its Leap quantum cloud service who are moving applications into production. According to a company news release, this move confirms D-Wave’s confidence in the Leap service’s availability, reliability, scalability, and ability to support commercial-grade quantum and hybrid-quantum application requirements (https://ibn.fm/mTrP0).

“As the transition to production deployments accelerates, providing exceptional access to our cloud service has never been more critical,” said Dr. Trevor Lanting, chief development officer at D-Wave. “Our SLA offering is designed to support this dynamic shift with confidence, enabling businesses to thrive as quantum technology’s commercial value and adoption grows.”

Providing real-time, secure access to D-Wave’s annealing quantum computers and hybrid solvers since its launch in 2018, the Leap quantum cloud service is a production-grade service that enables customers to run business-critical workflows.

According to D-Wave monitoring data, the service has consistently offered 99.9% availability for its Solver API and aggregated set of annealing quantum computers over the past two years, which indicates a high level of responsiveness even under heavy customer usage. Since its launch, the Leap service has run almost 200 million customer jobs without lengthy queue times, unavailable hardware workarounds or requiring advance work scheduled. The company also further enhanced the Leap service and Ocean(TM) SDK processing speeds by 30%, empowering customers to achieve faster computations and solve complex problems more effectively.

A testament to the growing demand for immediate access to cloud-based quantum computing, usage of the Leap quantum cloud service has increased by 215% in the last 12 months, with over 60 million jobs submitted in that time period. The increased usage also contributed to the decision to introduce SLAs for production customers. According to Heather West, PhD, research manager and analyst with IDC, organizations looking to incorporate quantum computing into their IT structure should consider opting for a real-time production-grade service that comes with the kind of assurances an SLA can provide. “Technology leaders should have the same expectations of quantum cloud services that they do for any software-as-a-service, with reliability and accessibility leading their decision criteria.” 

For more information, visit the company’s website at www.dwavequantum.com.

NOTE TO INVESTORS: The latest news and updates relating to QBTS are available in the company’s newsroom at https://ibn.fm/QBTS

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