InnerScope Hearing Technologies (OTC: INND), an emerging and disruptive leader in the direct-to-consumer hearing technology space, today announced the introduction of its own new internal customer call center (the “Call Center”) for its subsidiary HearingAssist of nearly 500,000 customers and its iHear branded hearing aid customers. The move is InnerScope’s latest service-minded innovation, designed to elevate the support it provides to customers across the country as it continues its nationwide growth. “Our new Call Center will allow InnerScope to assume more ownership of the way we approach and deliver a personalized high-touch experience for the customer,” said Matthew Moore, president and CEO of InnerScope Hearing Technologies. “We designed our Call Center to be scalable as we continue our growth. We started with 15 experienced Call Center Team members, and we continue to add more every month. Our Call Center is part of our commitment to building industry leading hearing aid brands backed by superior high-touch customer service. With our continued product innovation and our ever-growing wholesale/retail partners, including Walmart, we believe there is a tremendous market opportunity for InnerScope to experience explosive growth potential over the next 6 to 12 months.”
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About InnerScope Hearing Technologies Inc.
InnerScope is a leading direct-to-consumer (“DTC”) manufacturer and distributor of FDA-registered hearing aids, hearing assistive devices, hearing health-related products, and personal sound amplifier products (“PSAPs”) (“hearing products”) dedicated to addressing the global demand for affordable hearing solutions. InnerScope’s products and its business model break through the persistent barriers that prevent access to effective hearing solutions. InnerScope’s recent acquisition of iHear Medical Inc., a DTC cloud-based hearing solution provider, gives the company access to over 40 patents and an FDA-registered manufacturing and R&D facility. In addition, InnerScope has acquired HearingAssist, an established leader in the direct-to-consumer hearing aid market with a customer base of over 400,000. These acquisitions, combined with a partnership with Atlazo Inc., a semiconductor innovator for next-generation AI smart devices, will allow InnerScope to better position itself in the direct-to-consumer hearing solutions market by selling advanced hearing products through Walmart and other major retailers. InnerScope’s full line of hearing health products is currently available through these multiple retail/wholesale channels: Walmart.com, Amazon.com, Giant Eagle, Hy-Vee, Hartig Drug, Food City, and Cardinal Health dba RGH Enterprises Inc., which provides InnerScope products to FSAStore.com, HSAStore.com and WellDeservedHealth.com. Additional major retailers in-store and online are launching soon. For information related to InnerScope Hearing Technologies’ latest hearing aids and related hearing products, please visit www.iHearDirect.com and www.HearingAssist.com. For the most up-to-date information about InnerScope, please visit and follow its official Twitter account @inndstock page: https://twitter.com/inndstock.
NOTE TO INVESTORS: The latest news and updates relating to INND are available in the company’s newsroom at https://ibn.fm/INND
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